Privacy Policy
Website: rixinpetcare.com
Last updated: July 1, 2026
Rixin Pet Care respects your privacy and is committed to protecting the personal information you share with us when you visit our website, submit an inquiry, communicate with our team, or request information about our private label pet grooming and daily hygiene manufacturing services.
This Privacy Policy explains what information we collect, how we use it, how we share it, how long we keep it, and what rights you may have depending on where you are located.
1. Who We Are
Rixin Pet Care is the pet grooming and daily hygiene manufacturing division backed by Rixin Cosmetics.
Owner and Data Controller:
Rixin Cosmetics
Rixin Building, No.1 Futian Road, Xiangzhou District, Zhuhai, Guangdong, China
Contact email: info@rixinpetcare.com
For privacy-related questions or requests, please contact us using the email address above.
2. Scope of This Policy
This Privacy Policy applies to information collected through rixinpetcare.com and related communications with Rixin Pet Care, including website forms, email inquiries, business communications, and requests for product development, formula, packaging, documentation, or quotation support.
This website is intended for business visitors, including brand owners, importers, distributors, retailers, ecommerce sellers, pet salon groups, and other B2B buyers. It is not directed to children.
3. Information We Collect
We may collect the following types of personal information.
Information You Provide Directly
When you contact us, submit a form, request a proposal, or communicate with our team, we may collect:
- Name
- Company name
- Job title or role
- Email address
- Phone number or messaging contact
- Country or region
- Website or business information
- Product inquiry details
- Target market
- Sales channel
- Packaging preferences
- Estimated order quantity
- Required documents
- Launch timeline
- Files, messages, or other information you choose to send us
Information Collected Automatically
When you visit our website, we or our service providers may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages
- Session statistics
- Approximate location derived from IP address
- Cookie and similar tracking information
Information From Third Parties
We may receive limited business contact information from third-party platforms, referral partners, analytics tools, email tools, or other business communication services when you interact with us through those channels.
4. How We Use Personal Information
We use personal information for the following purposes:
- To respond to your inquiries
- To prepare formula, packaging, documentation, or quotation discussions
- To understand your target market, sales channel, and product requirements
- To communicate with you about samples, production planning, documents, and project follow-up
- To provide customer support and business communication
- To improve our website, content, forms, and user experience
- To analyze website traffic and visitor behavior
- To manage website security, technical maintenance, and system logs
- To send business updates or marketing communications where permitted
- To comply with legal obligations and protect our rights, property, and business interests
5. Legal Bases for Processing
Depending on your location and the context, we may process personal information based on one or more of the following legal bases:
- Consent: when you voluntarily submit information, accept cookies, or agree to receive certain communications.
- Contract or pre-contractual steps: when processing is needed to respond to your inquiry, prepare a quotation, discuss a project, or support a business relationship.
- Legitimate interests: when processing is needed for business communication, website improvement, security, customer support, or ordinary B2B marketing, provided those interests are not overridden by your rights.
- Legal obligation: when processing is required to comply with applicable laws, regulations, records, or lawful requests.
6. Cookies and Similar Technologies
Rixinpetcare.com may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, understand visitor behavior, improve content, and support marketing or measurement activities.
These technologies may collect information such as device data, browser data, pages visited, time spent on pages, referring websites, and general usage patterns.
You can usually manage cookies through your browser settings. If you disable cookies, some website features may not work properly.
7. Analytics and Third-Party Tools
We may use third-party tools to help operate, measure, and improve the website. These may include services such as:
- Website hosting and security providers
- Google Analytics 4
- Google Tag Manager
- Embedded content tools, such as YouTube video widgets
- Email, form, CRM, or business communication tools
- File storage, document, or project communication services
These third parties may process personal information according to their own privacy policies and service terms. We use such tools to support website operation, analytics, communication, and business management.
8. How We Share Personal Information
We do not sell your personal information for money.
We may share personal information with:
- Internal team members involved in sales, marketing, project communication, technical support, quality, documentation, or administration
- Service providers that help us operate the website, manage inquiries, provide analytics, host files, send emails, or maintain IT systems
- Logistics, documentation, or professional service providers when needed for a business inquiry or project
- Legal, regulatory, or government authorities when required by law or necessary to protect our rights
- Business successors in connection with a merger, restructuring, transfer, or similar business event
We require service providers to use personal information only for the services they provide to us and to apply appropriate safeguards.
9. International Data Transfers
Rixin Pet Care is based in China and works with international business visitors. Your personal information may be transferred to, stored in, or accessed from countries or regions outside your place of residence, including China and locations where our service providers operate.
When we transfer personal information internationally, we take steps intended to protect the information in accordance with this Privacy Policy and applicable legal requirements.
10. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Managing business communications
- Preparing quotations and project records
- Supporting ongoing or potential business relationships
- Maintaining website security and technical logs
- Meeting legal, accounting, tax, or recordkeeping requirements
When personal information is no longer needed, we will delete, anonymize, or securely store it according to our retention needs and applicable requirements.
11. Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, email system, or online transmission method is completely secure. Please avoid sending highly confidential information through ordinary website forms unless necessary for your inquiry.
12. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your information in a portable format where applicable
- Object to direct marketing communications
- Lodge a complaint with a relevant data protection authority
To exercise your rights, please contact us at info@rixinpetcare.com. We may need to verify your identity before responding to certain requests.
13. Notice for EEA, UK, and Swiss Visitors
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.
Rixin Cosmetics is the controller of personal information collected through rixinpetcare.com, unless otherwise stated. We process personal information for the purposes and legal bases described above.
If your information is transferred outside your region, we will take appropriate steps intended to protect your information in accordance with applicable data protection requirements.
14. Notice for California Residents
This section applies to California residents where the California Consumer Privacy Act, as amended, applies.
Categories of Personal Information We May Collect
In the past 12 months, we may have collected the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | Name, email address, phone number, company contact details, IP address |
| Business contact information | Company name, job title, country, business inquiry details |
| Internet or network activity | Website usage data, pages visited, browser data, cookie data |
| Commercial information | Product inquiry details, quotation discussions, order-related communication |
| Geolocation information | Approximate location derived from IP address |
| Professional or employment-related information | Job title, business role, company information |
| Inferences | General business interests based on inquiry content or website activity |
Sources of Personal Information
We collect personal information from:
- You directly
- Your website or form interactions
- Email and business communications
- Analytics and website technology providers
- Business partners or referral sources, where applicable
Purposes for Collection and Use
We collect and use personal information for the business purposes described in this Privacy Policy, including responding to inquiries, preparing business communications, improving the website, maintaining security, and supporting B2B project discussions.
Disclosure of Personal Information
We may disclose personal information to service providers, internal team members, business partners involved in your inquiry, professional advisors, legal authorities, or business successors as described in this Privacy Policy.
Sale or Sharing of Personal Information
We do not sell personal information for money. We also do not knowingly sell or share personal information of individuals under 16 years old.
Some analytics or advertising-related cookies may be considered “sharing” under California law depending on how they are configured. You may control cookies through your browser settings or any cookie tools made available on the website.
California Privacy Rights
California residents may have the right to:
- Know what personal information we collect, use, disclose, sell, or share
- Access personal information
- Delete personal information
- Correct inaccurate personal information
- Opt out of sale or sharing, where applicable
- Limit use and disclosure of sensitive personal information, where applicable
- Not be discriminated against for exercising privacy rights
To exercise these rights, contact us at info@rixinpetcare.com.
15. Marketing Communications
If you choose to receive business updates or marketing communications from us, you may unsubscribe or opt out at any time by using the unsubscribe method provided in the communication or by contacting us.
Even if you opt out of marketing communications, we may still send non-marketing messages related to your inquiry, project, quotation, documents, or business relationship with us.
16. Third-Party Websites and Embedded Content
Our website may contain links to third-party websites or embedded content, such as videos, maps, or external resources. We are not responsible for the privacy practices, content, or policies of third-party websites or services.
Please review the privacy policies of those third parties before providing information to them.
17. Children’s Privacy
Rixinpetcare.com is a B2B website and is not intended for children. We do not knowingly collect personal information from children under 16 years old.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
19. Contact Us
If you have questions about this Privacy Policy or want to exercise privacy rights, please contact us:
Rixin Cosmetics / Rixin Pet Care
Rixin Building, No.1 Futian Road, Xiangzhou District, Zhuhai, Guangdong, China
Email: info@rixinpetcare.com